Help
Quick answers about saving, browsers, formats and exporting.
Where are my projects saved?
In your browser’s storage on this device. Clearing site data removes them. Use “Download backup” in a project’s menu to keep a file you can import later from Settings.
Can I use a private window?
Some browsers do not allow saving files in private windows. The editor tells you when it cannot save.
Which image formats can I add?
JPEG, PNG, WebP and AVIF work in current browsers. HEIC opens only where the browser supports it (for example Safari).
Why can’t Firefox export video with sound?
Firefox cannot currently encode AAC audio. Rather than silently dropping sound, the editor explains this; images and silent video still export.
Where do Pro templates export?
In the PostCRSL mobile app for iPhone and Android. On the web you can create and edit every template for free and export Free templates; the website sells nothing.